Have a new Booking Policy designed to protect not only our business’ bottom line and in turn, our affordability, but also to keep things fair for all clients.

No-shows and last minute cancellations enormously disadvantage our business. They also mean that other clients cannot book those time slots with us. We employ the very best therapists and stylist, we invest a great deal in further educating them.

We therefore hope that you will appreciate the introduction of our new Booking Policy.

A $50 deposit is required to secure all bookings

We understand that sometimes you may need to change your booking.
We kindly request 24 hours notice so that we can offer that time slot to another client. By providing that notice, your deposit will be held for your next booking, or refunded.

If you don’t provide us with 24 hours notice or you fail to turn up for your appointment, your deposit will be forfeited.

If you fail to turn up for your appointment, you will be required to pay in advanced for all future service/s.

In the event where you can not attend your appointment within 24 hours of your appointment time, you may send a friend or family member in your place to avoid forfeited deposit.

The Booking Policy will take effect as of 1st of January 2020

For EXISTING BOOKINGS and immediately for all NEW BOOKINGS